Privacy Policy

In accordance with the Organic Law on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD 3/2018) and with the General Data Protection Regulation (RGPD EU 2016/679) we make the following information available to you:

BASIC DATA PROTECTION INFORMATION

Responsible Ocean Valor S.L
Purpose - Respond to requests for information made through the website.
 - Administrative management of contracted services and information about your reservation.
 - Provide interested parties with commercial information about our promotions and/or services through our newsletter.
Legitimation  Consent of the interested party.
Recipients  No data will be transferred to third parties except under legal obligation or in the event that it is necessary to respond to your request.
Rights You may exercise the rights of access, rectification, deletion and opposition, limitation of processing, data portability.
Data Protection Officer You may exercise the rights of access, rectification, deletion and opposition, limitation of processing, data portability.
WHO WILL PROCESS MY DATA?

The person responsible for processing your data is Ocean Valor S.L with CIF B40650806, and commercial name Hotel Diamar, with registered office at C/ Netherlands. Ocean View Complex. Local 1117. A1. Costa Adeje.38660. S/C of Tenerife. Canary Islands. Spain.

Other contact information:

E-mail: direccion@diamarhotel.com
Telephone: (+34)928 072 481
Data Protection Officer: Asaican S.L / dpo@asaican.com

WHAT IS THE PURPOSE OF THE TREATMENT AND THE LEGAL BASIS OF IT?

At Hotel Diamar we process the information provided to us by interested parties in order to manage their requests for information and, when appropriate, process the information related to their reservation or the contracted services. In addition to providing interested parties with offers and promotions of interest.

We only process personal data that is strictly necessary to manage or resolve your request or request. Remember that when we ask you to fill out certain personal information, it will be essential to respond to your request. correctly, that is why we will mark some fields as mandatory, since they are data that we need to be able to provide you with the service. Please note that if you choose not to provide us with this information, we may not be able to complete your request.

All personal data collected will be incorporated and treated confidentially by Hotel Diamar. The personal data subject to processing may be communicated to group companies exclusively for administrative purposes, and for compliance directly related to the functions derived from the service.

When you make the payment and provide the necessary data for this purpose, it is done through the payment platform SERMEPA Which is a certified payment gateway that offers the guarantees required by current legislation.

The legal basis for the processing of your data is the differentiated consent that you give for the different purposes, through the acceptance of the consents provided to you in the different forms on our website, in accordance with our privacy policy.

When you come in person to our facilities, consent is obtained through the questionnaire you complete.

*The data provided by users will be used for statistical studies and profile analysis in order to provide a better service through our website.

For more information, consult our Cookies Policy. (It is recommended to include a hyperlink)

WHERE IS YOUR INFORMATION STORED?

PARATY TECH

Record of visits

In each access to the Hotel Diamar server, the IP address from which the user browses will be collected and the user, as well as the Hotel Diamar pages visited, will be recorded. This data will be stored in a LOG file for statistical purposes and to determine the number of page views.

TO WHOM WILL YOUR DATA BE TRANSFERRED TO?

No data will be transferred to third parties except under legal obligation, or in the event that it is necessary for compliance directly related to the functions derived from the service.

We have external service providers, all of whom have committed to comply with the regulatory provisions applicable to data protection at the time of contracting. This is the case of digital service providers, such as the management program or web manager necessary for the correct provision of our services.

HOW LONG WILL WE KEEP YOUR DATA?

The personal data provided will be kept as long as the relationship with this company is maintained, and its deletion is not requested by the interested party.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA? AND WHERE DO I GO TO EXERCISE MY RIGHTS?

Anyone has the right to obtain confirmation as to whether at Hotel Diamar we are processing personal data that concerns them or not. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may oppose the processing of their data and Hotel Diamar will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. To exercise your rights you must send a communication along with your identity document to:

direccion@diamarhotel.com

The user may revoke the consent given at any time at the following email address: directional@diamarhotel.com

You are also informed that interested parties have the right to complain to the Control Authority, the Spanish Data Protection Agency.